khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 5590571795
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to expire before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and complete the login process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app from the store. Once installed, you should be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the khelplay?
The app allows withdrawals of a minimum Rs. 100, a higher amount compared to other similar apps. However, bonus earnings cannot be withdrawn and are only redeemable in-game. Withdrawals are only possible for funds earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait time of up to 24 hours. This discrepancy can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Navigating our user-friendly platform is effortless, allowing you to focus on what truly matters: the thrilling experience of the game. Our multiple and secure payment options ensure swift and hassle-free deposits and withdrawals, with support for major credit cards, e-wallets, and even cryptocurrencies. But that's not all. Our dedicated customer support team is always available 24/7, providing assistance at just a click away whenever you need it. Whether you have a question, concern, or issue, our support team is ready to help, ensuring that your gaming experience is seamless and enjoyable. With khelplay, you can rest assured that your needs are met and your gaming experience is taken to the next level.
At khelplay, we recognize the significance of secure and flexible banking options, which is why we provide a variety of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. Our transactions are encrypted and secure, giving our users complete peace of mind. This ensures that all financial interactions are protected from unauthorized access and maintains the highest level of confidentiality. By offering multiple payment options, we make it easy and convenient for our users to manage their finances, whether they prefer traditional payment methods or the latest digital alternatives. Our commitment to security and flexibility allows our users to focus on their financial goals, knowing that their transactions are safe and secure.